Complaints Procedure

We always aim to provide a professional and helpful service. If something’s not quite right, please let us know — we take all complaints seriously and will do our best to put things right.

You can contact us by phone on 0161 980 5765, email info@braemarms.co.uk or post 95a, Wood Lane, Timperley, Altrincham, WA15 7PG.

A copy of our complaints procedure is available on request.

If you’re not happy with our final response, you may be able to refer your complaint to the Financial Ombudsman Service.

For more information, visit: www.financial-ombudsman.org.uk

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